Return/refund policy

You are free to return any items (excluding plants & animals) 30 days past the date you received your order. While you don't need to tell us why, we would really appreciate it! Returns are free for the following countries:
- The Netherlands
- Germany
- Belgium
- Luxembourg

Go here to create a free return label! https://sybotanica.shipping-portal.com/rp/

For other countries the buyer pays for return shipping. Orders can be returned to:
Salvia 2, 6681RC,
Bemmel, Gelderland,
The Netherlands
Sybotanica

Returns have to be communicated with your order number and (not required) reason of refund. You can email this to [e-mail].

We will process a refund as soon as we receive your package. 

Please note that in case of any issues we will solve it at no cost!